Tag: email
It was once the promise of the internet: to democratize all communication, to give anyone who wanted it a newspaper, a record label, a book publishing house, a…
Your customer is a real person. They have needs, worries, fears, aspirations and desires. Heck, they even have names. What they also have is their own timeline. They…
How often is too often to send an e-mail to someone? What’s the magic number of e-mails per day/week/month that defines the border between Helpful Communication and everyone’s…